A trusted partner in your electrified Future
Purchase Protection Program
See 5 Components Below
Full Deposit Refund - Your initial deposit is 100% fully refundable up to 20 days after the initial order.
​
Full Purchase Price Refund - Your initial deposit + your subsequent balance payment are 100% fully refundable up to 20 days after initial order.
​
6 Week Credit Exchange - Upon delivery of your vehicle, your have full rights to a 6 week credit-funded exchange offer for any reason. Your exchanged vehicle purchase price will be automatically credited toward your chosen alternative.
​
6 Week Buy Back Offer - Isidore Electric is pleased to offer a 6 Week Buy-Back program to all customers (following initial delivery), whereby Isidore Electric will purchase the delivered vehicle back from you should you so choose, less initial deposit. The 6 week Buy-Back details are as as follows:
1. By end of week 1/ 95% of base model price
2. By end of week 2/ 90% of base model price
3. By end of week 3/ 85% of base model price
4. By end of week 4/ 80% of base model price
5. By end of week 5/ 75% of base model price
6. By end of week 6/ 70% of base model price
​
12 Month Parts-Replacement Warranty - All eligible vehicles from Isidore Electric include a 12 month replacement warranty on all essential components. See the list of essential e-bike components below:
Batteries, Hub Motor, Electronic Speed Control & Hydraulic braking System (brake levers, lines, calipers)
Ordering & Fulfilment Process
Day 1 - Choose & Configure Your Isidore Electric vehicle
Week 1 end - Finalize & Confirm Vehicle Options
Week 2 end - Receive a picture of your vehicle frame in factory
Week 3 end - Receive a picture of your painted and assembled vehicle frame with options selected
Week 4 end - Receive confirmation of build completion and transport-to-port details
Week 5 to 11 - Shipping in Progress
Week 12 - Final Assembly, Testing, Quality Control, & Delivery Date Confirmation
Week 12 end + - Curbside Delivery to Customer
​
FAQs
Where are Isidore Electric vehicles made? - East Asia has been a leader in electric vehicle production and lithium refining for the last 2 decades. Isidore Electric partners with suppliers in the region to source and customize sustainable, affordable and practical electric solutions for our Canadian customers.
​
What future vehicles does Isidore Electric plan to bring to the Canadian Marketplace? - Isidore Electric is currently in consultation with the Ontario authorities to obtain authorization to bring to market the ARENA low speed vehicle. The ARENA is a small, fully electric, 4 seater low speed vehicle (40 km/hr top speed) meant to offer Canadians an alternative to gas powered vehicles in urban and suburban settings. Learn more about Ottawa's involvement in the Canada-wide introduction to low-speed-vehicles here.
​
Can I really travel 150 kilometers on one charge? YES : The Caledonia R and RT e-bikes from Isidore Electric allow Canadians (who are approximately 150 lbs) to enjoy throttle only commuting for 150 kilometers when on mostly flat terrain.